Frequently Asked Questions

Is my mobile site "in-the-cloud"?

Yes. Barcode4 uses Amazon Web Services (AWS) cloud based servers to support high traffic volumes. The fact that we are based in Seattle where it rains constantly is just ironic - not the reason we chose cloud hosting.

Can I create a site even if I don't have a web page?

Absolutely. Leave the "Desktop URL" blank during sign up. Pick a cool name for your mobile site though as you can still use that in email and other locations as your primary site.

When I have a problem can I call you?

If it's about your mobile site then certainly :) We are available from 7am Pacific to 9pm Pacific, Monday through Saturday. Email is the preferred method of contact though as we can answer those 24x7.
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